Quality of service is our prime objective. We always seeking to improve our existing high level of customer service and constantly monitor the way our departments operate and interact with you, our valued customer.
With this in mind we have updated a customer service that sets an even higher level of customer satisfaction and one which we endeavour to achieve at all times.
Listed below is the comprehensive range of services extended by us to ensure that your RO purifier delivers its best throughout:-
1. RO Installation Services
RO Purifier installation is the initial and very important step once you have finalized on the purifier brand and made a purchase. Only if the RO installation shall happen as directed, the system can be expected to deliver results; in fact operate at all. An experienced player in the RO market, M.C.U. RO CARE has been a leading supplier of purifying systems across all brands. With over 10 years of exposure in the industry, it has seamlessly provided RO installation services to countless households and corporates. Once the system is purchased, you are requested to contact our service team at the M.C.U. RO customer care number 0124-6514666 and place a request for installation as per your convenience. Our engineer shall visit you at the designated time and ensure that the service is extended to you to your complete satisfaction.
2. RO Maintenance Services
Maintaining the RO system is the key which enables it to perform to best of its ability and ensure a longer life. M.C.U RO CARE is adept at providing such services through its wide network of RO service centers. The maintenance services offered by us include periodic cleaning of the system with help of our technical expertise, timely evaluation of the RO system in our laboratory to ensure that it delivers optimum performance and periodic servicing of your system as mentioned in the product user manual which would vary from company to company. To know more on our maintenance service or to book a visit, please contact us at our RO service number 0124-6514666. You may also use our RO service online facility for the same.
3. RO Repair services
It is common for any electronic to encounter wear and tear over a period of time. So, what should one do? Replace the product entirely or look for an intermittent solution depending upon the condition of the product which of course can only be ascertained by the product specialist. Here, we come to your rescue. RO purifier, being an investment for a lifetime has scope for repair which enables it to function as before. M.C.U. RO CARE, through its team of seasoned repair professionals are technically skilled at identifying the underlying issue and repairing the RO system to help it perform as desired. Our engineer shall attend to your RO repair request once placed through our M.C.U. RO customer care number and conduct a detailed survey of the system. The issues once ascertained shall be informed to you and repair work undertaken only post providing you with complete information including expenses involved and obtaining your consent on the same.
4. RO AMC (Annual Maintenance Contract)
RO AMC services allow you to avail a comprehensive mix of services including RO repair, maintenance, installation, removal and many others at one go. Once a customer registers himself for our RO AMC services, he is entitled to all services that come within the package for one full year starting from date of commencement at no extra cost.Keeping the varied requirements of RO consumers in mind and after factoring in their budgets and usage, we have come up with RO AMC packages which they can chose from at nominal and competitive RO AMC charges. Once you have registered for this service with us, you get listed as our preferred customer and are given preference each time over the others when you place a service request; not forgetting that you also save largely on the expenses that you would have otherwise paid for round the year services availed.
5. RO Customer Care Services
We strive to provide you best-in-class customer care services at all time irrespective of the service request placed by you. To facilitate the same, we have deployed experienced professionals within the team who can be contacted anytime during our working hours at M.C.U. RO helpline tollfree number 0124-6514666. We also follow a structured mechanism for catering to your service requests which involves, taking a note of it, forwarding it to relevant team , scheduling the task, keeping a tab on the status and obtaining feedback from you. We hope that you would continue to use and enjoy our services at all times and have a healthy drinking experience.
AMC Service for One Year
|Sr. No.||AMC||Price||Service||Filters||Membrane||Electrical Parts||Faulty Parts|
|1||AMC Plan 1||999.00|
|2||AMC Plan 2||2450.00|
|3||AMC Plan 3||2500.00|
|4||AMC Plan 4||4000.00|
|5||AMC Plan 5||5000.00|
|6||AMC Plan 6||6000.00|
1:- Three Periodical Services (On demand).
2:- Any additional visit(foc) during AMC Period by intimation.
3:- Contract Period: 12 Months.
4:- Payment in favor of M.C.U. Groups PVT LTD.
5:- Price of AMC may be increase according to water purifier actual conditional and their user.
6:- We uses Genuine Spare Parts and equality to specifications.
7:- Services Charge for all domestic RO. 200/- Only.
8:- M.C.U. RO Care is a part of M.C.U. Groups Pvt. Ltd.
9:- We provide service for all type of RO responsible for that service.
Note:- M.C.U. RO Care is an independent company.
M.C.U. RO Care is NCR's largest & fastest growing service provider company and we undertake job work of service, AMC, repair & maintenance of RO System. M.C.U. RO Care is totally resposible for these and no relation to parant company in any regards.